Customer Support Center

Customer Support, Data ManagementandCall Center Platform

Customer Support is a software that includes cross-team service projects, requests and customers management, enhanced with in-call-center chat, in-project/request chat, team announcements and service lists. It's applicable to any kind of business / call center, It also gives ability to enable hosting companies datastore tools ( e.g Servers and IP addresses).

Customer Support offers a set of powerful features and capabilities to manage team and customer data, data tracking, system users and permissions effectively.

  • Create and manage system users and permissions
  • Create and manage customers' data and profiles
  • Written chat between customer service users
  • Create and manage customer requests
  • Create and manage customer projects
  • Written chat inside requests / projects models
  • Email customers directly from dashboard
  • Services, Announcements and Frequent Questions & Answers
  • Hosting companies options ( IP addresses & Servers)
  • Powerful system control and developer support

In order to install Customer Support, please make sure your webhosting adaptable with the following requirements.

  • Accessable Domain Name
  • PHP 7.1 or Higher
  • Latest ionCube Loader
  • PHP cURL Library

If you don't know your web hosting is applicable or not, feel free to Contact Us

Currently joudiSoft team writing a comperhesive documentation for platform users, developers and API

Click here to check documentation

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