Customer Support Center
Customer Support, Data Management and Call Center Platform
Customer Support is a software that includes cross-team service projects, requests and customers management, enhanced with in-call-center chat, in-project/request chat, team announcements and service lists. It's applicable to any kind of business / call center, It also gives ability to enable hosting companies datastore tools ( e.g Servers and IP addresses).
Customer Support offers a set of powerful features and capabilities to manage team and customer data, data tracking, system users and permissions effectively.
- Create and manage system users and permissions
- Create and manage customers' data and profiles
- Written chat between customer service users
- Create and manage customer requests
- Create and manage customer projects
- Written chat inside requests / projects models
- Email customers directly from dashboard
- Services, Announcements and Frequent Questions & Answers
- Hosting companies options ( IP addresses & Servers)
- Powerful system control and developer support
In order to install Customer Support, please make sure your webhosting adaptable with the following requirements.
- Accessable Domain Name
- PHP 7.1 or Higher
- Latest ionCube Loader
- PHP cURL Library
If you don't know your web hosting is applicable or not, feel free to Contact Us
Currently joudiSoft team writing a comperhesive documentation for platform users, developers and API
Click here to check documentation
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