How Do I Change My DNS or Name Servers?

In order for people to find your website, you will need to configure DNS and set name servers, You can either use joudiSoft's name servers, or you can use third-party name servers. Either way, you would need to configure them so your domain works with your joudiSoft web hosting account.

PLEASE NOTE: When changing name servers (also known as nameservers or name-servers) at the registrar, there will be 24-48 hours of DNS propagation time, where your website and email may not be available.

Option 1: Use joudiSoft Name Servers (preferred)

The recommended route for most customers is to use joudiSoft's name servers (nameservers/name-servers) since they are automatically configured to work with joudiSoft web hosting accounts.

Step 1: Find Out Name Servers for Your Hosting Account

The first step would be to find out which name servers you should use for your joudiSoft hosting account. This varies by server and type of hosting. For instructions on how to find out your name servers, please read the article:

What are my name servers?

Step 2: Changing Name Servers

If you purchased your domain from joudiSoft, then you can manage it online.

If you did NOT purchase your domain from us, we are not able to change the name servers because we don't control the domain. Please contact the place where you bought the domain and ask how to make the name server updates. Some registrars may call these nameservers or name-servers when you are looking for information for how to make this change (Most domain registrars have a tool so you can do this yourself.)

You will remove your registrar's current name servers and replace them with the joudiSoft name servers from your welcome email.

To make things easier, we have compiled instructions for popular registrars.

Changing Name Servers at joudiSoft

joudiSoft uses both LaunchPad and eNom as the registrar for domains. Both are managed through joudiSoft's domain control panel.

Change Name Servers for Domains Registered with joudiSoft

Changing Name Servers (also called nameservers or name-servers) at Popular Registrars

These instructions are up-to-date as of the day we posted them however some registrars frequently change their website and may use different terms (such as referring to your name servers as nameservers), so expect variations from the instructions provided.

Note: We cannot provide direct support in modifying the DNS records at your registrar. Please contact your associated domain registrar for further assistance if you would like to update your A, MX, CNAME or other DNS records.

Option 2: Use Name Servers Elsewhere (advanced)

For some advanced users, it may be desirable to use different name servers. This requires more maintenance since it is not automatically updated like joudiSoft name servers are. For more details on how to do this, read the following article: